Formalize Portal Roles and Job Descriptions
Portal implementation and operation has a significant impact on a clinic, requiring modifications to clinic workflow and protocols for accessing protected health information. Leadership can influence portal implementation and promote accountability by capturing portal-related job and role descriptions in writing.
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Patient Portal Job Description - Several examples of different portal-related job descriptions used by safety net clinics.
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Portal Project Task Tracking Sheet - An example of a worksheet used to track the activities and accomplishments of a patient portal enrollment specialist.