Assume Leadership’s Core Role
Clinic executives can provide leadership by providing strategic direction for a patient portal implementation project, including establishing the portal project as a priority. To ensure the project has the necessary resources, consider hiring or assigning a project manager to oversee the portal team. Executive leaders can further develop a clear and compelling message to support portal implementation and champion the effort with staff and providers.
- Patient Portals in the Safety Net: Implementation - An article that presents, from a leadership perspective, common implementation strategies and lessons learned for launching a patient portal.